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Šťastní zaměstnanci = šťastní zákazníci

25/6/2019

26 Comments

 
PicturePhoto credit: rawpixel from Pixabay
// Martin a Martina

Richard Branson kdysi řekl "Postarejte se o své zaměstnance a oni se pak postarají o vaše zákazníky." Tento praxí ověřen výrok je možné podpořit i daty.
Existuje dlouhodobé porovnání ekonomických výsledků "FORTUNE 100 Best Companies to Work for," tedy firem které konstantně vytváří skvělou firemní kulturu a jsou považované za nejlepší zaměstnavatele s "Russell 3000 Index," což je index, který se skládá z 3000 akciových titulů největších společností obchodovaných v USA.








​Firmy, které jsou považované za šťastná pracoviště jsou v posledních 20ti letech ekonomicky úspěšnější než ty, které jsou "jenom" úspěšné, přičemž rozdíl mezi oběma indexy se hlavně v posledních několika letech zvětšuje (data jsou k dispozici od 1998 do 2017).

Podle agentury FTSE Russell, která srovnání provedla, se firmám, které se dobře starají o své zaměstnance tato péče doslova vyplácí.  Zaměstnanci tento přístup přenášejí na své zákazníky, roste pocit důvěry v pracovním kolektivu a pocis smysluplnosti práce.
Michael C. Bush a jeho výzkumný tým v knížce "Great Place to Work for All" říkají, že: "podnikatelský úspěch dnes závisí zejména na rozvinutí potenciálu každého z nás. Každý z nás je důležitý v ekonomice založené na propojování, inovacích a lidských vlastnostech jako schopnost spolupracovat a nadchnout se pro věc.

Celý článek najdete zde: http://bit.ly/2Z4CepJ

Chcete zlepšit svou firemní kulturu prostřednictvím principů štěstí v práci? Ozvěte se na enjoy@happinessatwork.cz

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